Welcome to US Connect Help! These Terms and Conditions explain the rules for using our website and services. Please read them carefully before using our site.
By visiting or using https://usconnecthelp.com, you agree to follow these terms.
1. Who We Are
US Connect Help offers VoIP (Voice over Internet Protocol) services, including business calling plans, add-on tools, and customer support for small businesses and remote teams in the United States.
2. Using Our Services
To use our VoIP services, you must:
- Be at least 18 years old
- Provide accurate and up-to-date contact and billing information
- Not use our services for illegal or harmful activities
We may suspend or stop your account if you break these rules.
3. Payment & Subscriptions
- All pricing is listed on our website.
- Payments are billed monthly or annually, depending on the plan you choose.
- We do not store your full payment details—these are handled securely by third-party payment processors.
- All subscriptions renew automatically unless cancelled before the next billing date.
4. Refund Policy
We offer a free trial/demo (if available) so you can try the service before payment. After payment, refunds are not guaranteed and are handled on a case-by-case basis.
To request a refund, please contact support@usconnecthelp.com.
5. Account Security
You are responsible for keeping your login details safe. Do not share your password with others. If you believe someone else is using your account, contact us immediately.
6. Service Availability
We try to keep our services running 24/7, but there may be occasional downtimes for maintenance or technical reasons. We are not responsible for delays or interruptions caused by internet problems or third-party services.
7. Intellectual Property
All content, logos, and designs on our website belong to US Connect Help. You cannot copy, use, or resell them without permission.
8. Limitations of Liability
We aim to provide the best service, but we are not liable for:
- Loss of business due to service interruptions
- Misuse of services by users
- Delays caused by third-party systems or internet issues
Use of our service is at your own risk.
9. Changes to These Terms
We may update these Terms & Conditions at any time. We will post the updated version on this page with a new date. It’s your responsibility to check for updates.
10. Contact Us
If you have questions about these terms, please contact:
📧 Email: support@usconnecthelp.com
🌐 Website: https://usconnecthelp.com